Privacy Policy
We are committed to protecting the privacy of visitors and customers that use our sites, and take your privacy very seriously. Zoom Boutique team members appreciate and respect the importance of privacy on the Internet.
The sections below make up our privacy policy. It sets out the rules we follow regarding how we use any personal information we collect about you.
Who are we
Tangliciaga Boutique take care of any information provided to us via our websites, mobile phone applications, stores, or social media pages. Any changes we make to our privacy policy in the future will be posted on this page. This policy was last updated November 2019.
If you have any concerns or questions about our privacy policy, or how we use your personal information, please contact us.
Why we collect your data
We recognise the need to treat any customer data in an appropriate and lawful manner, and only collect and process the data on the basis of contract, and legitimate interests.
We collect data about you for the purpose of fulfilling our duties of any contract made by us when receiving an order placed by you, the customer.
We may also, with your consent, collect your data for the purpose of providing you with marketing, promotional, or competition information.
What personal information do we collect from you
For the purpose of completing our obligations in processing your order, we will need to collect some personal information from you. Personal Information are any identifiable details supplied to us that mean we can identify you either directly, or indirectly. This can be anything from an order number to specific information, such as your address details, or telephone number.
Details of when data is collected are listed below:
When placing an order on the REDCICI Boutique store
When setting up an account on REDCICI Boutique store
Subscribing to our newsletter, marketing campaigns, or other promotions
When entering any prize draws, free giveaways, or competitions
Filling in any forms on any of our sites, mobile application, or in store
Communicating with our social media pages, in the form of comments, or uploads of photographs, or use of campaign hashtags
Communicating with us via email, telephone, or by writing to us
Data that may be captured about you could include, but is not limited to the following:
Name
Full Address including Postcode
Telephone Numbers
Date of Birth
Password
Payment Details
We may also record technical information about the device/provider details used to access our sites, including your IP address, location, and operating system details.
If you are placing an order with us, we will require payment details unless you pay with a payment service provider such as Amazon, or PayPal. Any payment information provided will be captured securely by the third party provider.
Any required information is indicated by an asterisk. You do not have to provide this information to us, but this will mean we will be unable to process your request, and fulfil our obligations to you under the contract of sale.
How we use your information
Tangliciaga Boutique only use the personal information provided by you for the following:
For us to handle your orders, deliver your goods, and to process any payments and refunds, including the sharing of your data to any third-parties involved in the processes of your order, and delivery being completed
To provide updates for orders placed, including any changes regarding parcel delivery
To contact you in regards to any communication sent to us
Keeping your contact details up to date
Management of your online account
To detect and prevent possible fraud, or abuse on our sites
To send you details of marketing campaigns, news about our company, competitions, or promotions that may interest you, providing we have received your consent to do so
To personalise your experience across our platforms, i.e. providing targeted suggestions for you online based on your previous use of our website
When processing any competition, or prize draw entry (If any other purposes for processing your data are required, these will be detailed in any Terms and Conditions supplied in association with the competition at entry)
Is your data shared
We will not disclose information about our customers to third parties except where it is a necessary part of providing a service to you – e.g. arranging for a product to be sent to you. These may include, but are not limited to:
Payment gateways
Delivery fulfilment companies
Technology hosts, such as servers and email distributors
Business partners
Any information disclosed to us that is shared with any of our third-parties affiliations, or business partners will be limited to only the data needed to carry out instructions to complete your orders, or delivery of your goods.
Our sites may also contain links to the websites of our affiliates, business partners, their networks, and advertisers. If you follow a link to these websites they have their own privacy policies, which may differ from that of ours. Please check the details of these policies before you provide any details to third parties directly.
The third party payment gateway, collect your payment card details in order to complete your purchase made through our site(s), mobile applications and at the kiosk in store. If you chose a credit option for your payment, your order details will be sent to a third party provider. They will require further information to perform a credit check before any credit is agreed.
Your Consent
If you give your consent for marketing communications, or sign up to receive our newsletter, or create an account with us, we will keep you informed by email, SMS, or via other electronic means, such as notifications via our App about our products and services.
We will not share any of the personal information you provide to us, to any third party without your permission, unless otherwise stated in this privacy policy, for the purpose of completing your order.
You can withdraw your consent at any time, and ask us not to continue processing your personal information.
To opt-out of any communications from us, or data processing you can:
Unsubscribe by following the link provided on communications you receive
By choosing not to opt-in for marketing communications when processing any order
By contacting our customer services, who will need to confirm your identity to process your request
Any requests made to unsubscribe from our communications will be processed as soon as possible, but may take a few days.
How your details are protected
Across all our sites we use security measures to ensure your personal information is protected.
How long is your personal information held for
Any personal information given by you to us is stored securely within our databases, for the purposes of us providing you with an account facility with us. Your information will be retained for the duration of your account remaining open. You can at any time, request we stop processing your data, and request we delete information we hold, in accordance with your rights.
However, any data that must be retained for legal purposes cannot be deleted but will be anonymised, and retained for only the period specified legally as requirement. After this time, any remaining data will be deleted.
What you can do with the personal information we hold about you
You can, at any time, contact us in relation to the personal information we hold about you.
You have a right to ask us to do any of the following in relation to your personal information:
Update the personal information we hold about you
Have any inaccurate information corrected
Restrict the processing of your personal information for any other purposes other than processing your order
Object to any use that constitutes profiling, or automatic decisions made by us on your behalf
A copy of the personal information we hold about you
Our security procedures mean that we may request proof of identity before we reveal any information. This proof of identity could take the form of any personal data provided to us upon registration of your account. We would suggest that you do not use the browser’s password memory function as that would permit other people using your terminal to access your personal information.
If you have any concerns regarding how we handle and process your details, please feel free to contact us.